Notice at Collection
Last updated:
Rainbow Sandals, Inc. (“Rainbow Sandals,” “we,” “us,” or “our”) collects personal information when you visit www.RainbowSandals.com, make a purchase, create an account, contact us, use our chat feature, submit a return or warranty request, sign up for communications, or otherwise interact with us.
This Notice at Collection explains the categories of personal information we collect, why we collect it, whether it may be sold or shared as those terms are defined by California law, and how long we retain it.
Information We Collect
Identifiers and Contact Information
This may include your name, email address, telephone number, billing and shipping addresses, IP address, account username, and similar identifiers.
- Purposes
- Processing orders; shipping products; providing customer service; maintaining accounts; communicating with you; processing returns and warranty requests; preventing fraud; and marketing where permitted.
- Sale or sharing
- We do not sell this information for money. Certain identifiers may be shared with advertising or analytics partners as defined by California law.
- Retention
- We retain this information for as long as reasonably necessary to provide services, maintain your account, complete transactions, comply with legal requirements, prevent fraud, resolve disputes, and enforce agreements.
Customer and Transaction Information
This may include products purchased or considered, order history, returns, exchanges, warranty requests, shipping information, and purchasing preferences.
- Purposes
- Completing transactions; providing customer service; processing returns and warranties; maintaining business records; preventing fraud; and improving our products and services.
- Sale or sharing
- We do not sell this information for money. Limited purchasing or product-interest information may be shared with advertising or analytics partners where permitted by law.
- Retention
- We retain this information for the period reasonably necessary to fulfill orders, administer returns and warranties, maintain tax and accounting records, resolve disputes, prevent fraud, and comply with legal obligations.
Payment Information
This may include payment-card information, transaction information, billing information, and payment authorization details. Payment information may be collected or processed by our payment processors.
- Purposes
- Processing and verifying payments; completing transactions; issuing refunds; preventing fraud; and maintaining financial records.
- Sale or sharing
- We do not sell or share payment-card information for advertising.
- Retention
- Payment information is retained only as reasonably necessary to process transactions, prevent fraud, comply with payment-card and legal requirements, and maintain required financial records. Rainbow Sandals does not intentionally retain complete payment-card numbers except as permitted or required to process transactions.
Account and Security Information
This may include login credentials, account preferences, authentication information, and records relating to suspected fraud or unauthorized activity.
- Purposes
- Creating and maintaining accounts; authenticating users; securing the Website; preventing fraud; and investigating unauthorized activity.
- Sale or sharing
- No.
- Retention
- We retain this information while your account remains active and for a reasonable period afterward for security, fraud-prevention, legal, and recordkeeping purposes.
Internet and Electronic Activity
This may include your IP address, browser and device information, pages viewed, searches, links clicked, shopping-cart activity, referring pages, interactions with advertisements, and use of Website features.
- Purposes
- Operating and securing the Website; maintaining shopping carts; remembering preferences; analyzing Website performance; preventing fraud; and measuring or providing advertising.
- Sale or sharing
- Certain information may be shared with analytics and advertising partners and may constitute a “sale” or “sharing” under California law, even when no money is exchanged.
- Retention
- We retain this information according to our operational needs, security requirements, legal obligations, and the retention settings of the applicable analytics, advertising, and ecommerce systems.
Approximate Location Information
We may derive your approximate location from your IP address or device information.
- Purposes
- Website operation; fraud prevention; analytics; regional content; shipping; and advertising.
- Sale or sharing
- Approximate location information may be shared with analytics or advertising partners where permitted by law. We do not intentionally collect precise geolocation through the Website unless separately disclosed.
- Retention
- We retain this information according to our operational, security, analytics, and legal requirements.
Communications and User-Provided Content
This may include emails, chat messages, customer-service communications, product reviews, photographs, survey responses, return requests, and warranty submissions.
- Purposes
- Responding to requests; providing customer service; processing returns and warranties; improving products and services; maintaining records; and protecting our legal rights.
- Sale or sharing
- No, except when you direct us to publish content, such as a product review, or as otherwise disclosed to you.
- Retention
- We retain this information for as long as reasonably necessary to respond to your request, provide services, administer warranties, maintain records, resolve disputes, and comply with legal obligations.
Marketing Information and Preferences
This may include email or text-message preferences, interactions with marketing communications, product interests, and advertising information.
- Purposes
- Sending communications you request; measuring marketing performance; understanding customer interests; and providing relevant advertising where permitted.
- Sale or sharing
- Certain identifiers, internet activity, product interests, or advertising information may be shared with marketing and advertising partners as defined by California law. Text-message opt-in information and consent are not sold or shared with third parties for their own marketing purposes.
- Retention
- We retain this information until you opt out, withdraw consent, or the information is no longer reasonably necessary for marketing, recordkeeping, or legal compliance.
Your Privacy Choices
Rainbow Sandals does not sell personal information in exchange for money. However, certain advertising and analytics activities may be considered a “sale” or “sharing” under California law.
You may manage nonessential cookies and opt out of applicable sales or sharing through our Your Privacy Choices / Do Not Sell or Share My Personal Information link.
Where required by law, we also honor qualifying browser-based opt-out preference signals, such as Global Privacy Control.
Additional Information
We will not collect additional categories of personal information or use collected information for materially different purposes without providing additional notice where required by law.
For more information about our privacy practices and your rights, please review our Privacy Policy, Cookie Policy, and California Privacy Rights notice.
Contact Us
Rainbow® Sandals, Inc.
Phone
(949) 276-4431
© 1974 – 2026 Rainbow® Sandals, Inc.